13
Moisture collects on Hot and humid conditions. Extremely hot and humid conditions can cause
outside surface of cabinet condensation on the outside of unit. As
humidity and/or temperature decreases,
condensation will disappear
Moisture collects inside Too many door openings. Limit the amount of door openings.
of the unit. Prolonged door openings Limit the amount of time door is open.
Hot and humid conditions. Extreme hot and humid conditions. Move unit
to a controlled environment. May consider
having the defrost section changed from 12 to
6 hours.
Defrost thermistor out of specification. Consult dealer or servicer for diagnosis.
The unit is too warm or Adjustment of the temperature Adjust the temperature control to a warmer or
too cold. control knob. colder setting and allow 24 hours before
readjusting if necessary.
Temperature control side in the Adjust temperature control slide as necessary
refrigerator section too far open. in the refrigerator section of the unit.
The unit is warm inside with Drip tray heater is on. The drip tray heater will remain energized with
the temperature control knob the control knob in the off position. Unplug
in the “OFF” position. the unit if storing or leaving the unit for
extended periods of time.
Items on door shelf The upper two shelves of the door Turn the temperature control knob to a lower
sometimes freeze. freeze under warm conditions. number or move the items to the refrigerator
section.
Problem Possible Cause Solution
TROUBLESHOOTING CHART
DIAGNOSTIC LED
In the back in the grille, there is a diagnostic/status LED. This LED is used to help diagnosis any problem with the unit
and to tell its status.
LED Status Code/Problem
Not on or blinking Unit does not have power
Steadily blinking once per second Unit temperature control is in the “OFF” position
Continuously on Unit is “ON” and operating correctly
2 blinks and pause; repeated pattern Defrost thermistor out of range
3 blinks and pause; repeated pattern Evaporator normal cycling thermistor out of range
4 blinks and pause; repeated pattern Control potentiometer out of range
2 blinks, pause, 3 blinks, pause; repeated pattern Both defrost and evaporator thermistor out of range
12
TROUBLESHOOTING CHART
Problem Possible Cause Solution
Odor in cabinet Interior needs cleaning. Clean the interior using a solution of baking
soda and war water or water and mild soap
Unit operates but does not The unit has just been started and it Typical ice production is 2 lbs per day. Allow
produce any ice has been less than 24 hours. for the freezer section to reach temperature
and the ice maker to cycle and accumulate
ice.
Water supply is not turned on. Turn on water supply to the unit.
Inadequate water pressure to unit. Water pressure must be at a minimum 20 psi.
The ice maker bale arm is in the When the ice maker arm is in the uppermost
uppermost position position, the ice maker is off. Flip the bale
arm down to turn on the ice maker.
Freezer section has not reached Allow the freezer section to reach
temperature. temperature.
Thermostat control knob is too warm. Turn the temperature control knob to a
higher number to allow the unit to run
colder. Allow 24 hours before readjusting
the temperature control.
Blower inlet and/or outlet is restricted. Keep blower area clear from commodities for
proper operation.
Condenser fan air flow is restricted. Make certain the grille in front of the unit is
free and open for proper air circulation.
Check and clean the condenser coil by
removing the grille in the front of the unit.
Clean the condenser with a vacuum and
brush attachment.
Room and/or water temperature is too Move the unit to an area where ambient
warm. temperature is below 90
o
F. The unit should
not be placed next to a heat source such as
an oven. Check for cold water connection.
Small ice cubes Water input may require adjustment Due to differing water pressures, the ice
maker water input may require adjusting.
Noisy operation Cabinet not level; Adjust the leveling legs on the unit.
weak floor structure. The unit must be locate on a sound and
sturdy floor for proper operation.
Water line tubing vibration Adjust the tubing as necessary to prevent
unwanted vibrations.
Ice cubes sticking together. Ice consumption is low. Use the ice in the bin frequently. Ice will
stick together if left in insulated bin over
long periods of time.
Room temperature is too warm. Move the unit to an area where temperature
is below 90
o
F.
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